---
title: "Yealink W76P / W60P DECT Systems (W56H Handset)"
slug: "yealink-w76p-dect"
description: "Looking for comprehensive online help with your Yealink W76P or W60P DECT system? Our help guide has you covered!  With clear and concise explanations, our guide is user-friendly and accessible for both beginners and advanced users alike. ENA by Zayo is here to help you get the most out of your Yealink cordless DECT phone."
updated: 2024-08-13T13:35:15Z
published: 2024-08-13T13:35:15Z
canonical: "help.ena.com/yealink-w76p-dect"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.ena.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Yealink W76P / W60P DECT Systems (W56H Handset)

[Download Quick Reference Guide](https://cdn.us.document360.io/ed04ecbf-0868-4e77-a11e-6df8b843143d/Images/Documentation/QRG-Yealink-W76PDECT(1).pdf?sv=2026-02-06&spr=https&st=2026-10-31T05%3A36%3A18Z&se=2026-10-31T06%3A36%3A18Z&sr=c&sp=r&sig=s6%2BDHbFmLYbtkAS30NkGHepV1Wt9VCiQpXBGJXLbNAY%3D)

NoteAlthough the Yealink W60P DECT system was deprecated and replaced by Yealink model W76P, the handset W56H, has not changed.  
The Yealink W76P system includes a new DECT base station, W70B.

## Basic Features

### Buttons

![Yealink W60B layout_350x350](https://cdn.us.document360.io/ed04ecbf-0868-4e77-a11e-6df8b843143d/Images/Documentation/Yealink%20W60B%20layout_350x350.png?sv=2026-02-06&spr=https&st=2026-10-31T05%3A36%3A18Z&se=2026-10-31T06%3A36%3A18Z&sr=c&sp=r&sig=s6%2BDHbFmLYbtkAS30NkGHepV1Wt9VCiQpXBGJXLbNAY%3D)

### Onscreen Menu

![Yealink W60B menu](https://cdn.us.document360.io/ed04ecbf-0868-4e77-a11e-6df8b843143d/Images/Documentation/Yealink%20W60B%20menu.png?sv=2026-02-06&spr=https&st=2026-10-31T05%3A36%3A18Z&se=2026-10-31T06%3A36%3A18Z&sr=c&sp=r&sig=s6%2BDHbFmLYbtkAS30NkGHepV1Wt9VCiQpXBGJXLbNAY%3D)

## Turn Handset On/Off

### Turn Handset On

Press and hold the red **Hang Up** button.

### Turn Handset Off

When phone display is on home screen (shows time of day) press and hold the red **Hang Up** button.

## Set Up and Check Voicemail

### Set Up Voicemail

The first time you access the Message Center, the system will walk your through your voicemail setup.

1. Press
2. Use the arrow keys to highlight the line with the envelope icon with your extension.
3. Press **OK** or **Select**.
4. Follow the prompts.

### Check Voicemail

1. Press .
2. Use the arrow keys to highlight the line with the envelope icon with your extension.
3. Press **OK** or **Select**.
4. Follow the prompts.

### Check Voicemail from Another Service-Provided Phone

1. Press the **MESSAGE** button or **VMail** soft key on the phone you are using.
2. When you hear the voicemail greeting, press the star key (*).
3. Enter your full 10-digit number when prompted.NoteIf you have an extension-only number, your full 10-digit number will be a customer prefix followed by your extension. If you do not know your customer prefix, check with your System Administrator.
4. Follow the prompts.

### Check Voicemail Remotely

If you have a direct dial number:

1. Call your number.
2. When you hear your voicemail greeting, press the star key (*).
3. Follow the prompts.

If you have an extension-only number:

1. Dial 877-675-1152.
2. Enter your full 10-digit number.NoteIf you have an extension-only number, your full 10-digit number will be a customer prefix followed by your extension. If you do not know your customer prefix, check with your System Administrator.
3. Follow the prompts.

## Make Calls

### Using the Handset

1. Enter number on keypad.
2. Press  or **OK**.

### Using the Speakerphone

1. Enter number on keypad.
2. Press .

### Using Headphones

1. Plug headphones into the 3.5mm jack on bottom of handset.
2. Enter number on keypad.
3. Press  or **OK**.

## Answer Calls

### Using the Handset

Press or **OK**.

### Using the Speakerphone

Press .

### Using Headphones

1. Plug headphones into the 3.5mm jack on bottom of handset.
2. Press **Accept** soft key or  or **OK**.

## Transfer Calls

### Blind

When on an active call:

1. Press **TRAN** button.
2. Dial number to which would like to transfer call.
3. Press **TRAN** button or **Transfer** soft key.

### Consultative

When on an active call:

1. Press **TRAN** button.
2. Dial number to which would like to transfer call.
3. Press  or  or **OK**.
4. After speaking with recipient, press **TRAN** button or **Transfer** soft key.

### Directly to Voicemail

When on an active call:

1. Press **TRAN** button.
2. Dial *90 followed by number to which would like to transfer call.
3. Press **TRAN** button or **Transfer** soft key..

### Cancel a Transfer

Press **End** at any point prior to completing a transfer to return to the original call.

## Hold Calls

### Place a Caller on Hold

When you are on an active call:

1. Press **Options**.
2. Use the navigation arrows to highlight **Hold**.
3. Press **OK**.

### Resume a Held Call

1. Press **Resume**.

## Recent Calls List

### Access Recent Calls List

Press **History** from the main screen or use the navigation arrows to highlight the **Call History** icon and press **OK**.

### Place Calls from Recent Calls List

1. Use the navigation arrows to highlight the **Call History** icon.
2. Press **OK**.
3. Use the navigation arrows to highlight the number you would like to call.
4. Press .

### Clear Missed Calls Alert

The Missed Calls alert clears when you access the Recent Calls List. To access the Recent Calls List, press **History** from the main screen or use the navigation arrows to highlight the **Call History** icon and press **OK**.

## Make a Conference Call

### Conference in a Third Party

When you are on an active call:

1. Press **Options**.
2. Use the navigation arrows to highlight **Conference**.
3. Press **OK**.
4. Enter number of third party.
5. Press **Conf**.
6. When third party answers, press **Conf**.

### Join Current Calls Into a Conference Call

When you are on one active call and have another caller on hold, or you have two callers on hold:

1. Press **Options**.
2. Press **Conf**.

## Forward Calls from Phone

You can set up three types of call forwarding from your phone:

- Immediate call forward.
- Call forward if phone is busy.
- Call forward if no answer.

### Immediate Call Forward

To set up immediate call forwarding for all calls:

1. Use the navigation arrows to highlight the **Call Features** icon, and press **OK**.
2. Use the navigation arrows to highlight **Call Forward**, and press **OK**.
3. Use the navigation arrows to highlight **Always**.
4. Use the left or right navigation arrow to toggle selection to **Enabled**.
5. Use the navigation arrow to move the cursor to the **Target** field.
6. Enter the number to which you would like to forward calls.
7. Press **Save** or **OK**.

### Call Forward if Phone is Busy

To forward calls to another phone if your line is busy:

1. Use the navigation arrows to highlight the **Call Features** icon, and press **OK**.
2. Use the navigation arrows to highlight **Call Forward**, and press **OK**.
3. Use the navigation arrows to highlight **Busy**.
4. Use the left or right navigation arrow to toggle selection to **Enabled**.
5. Use the navigation arrow to move the cursor to the **Target** field.
6. Enter the number to which you would like to forward calls.
7. Press **Save** or **OK**.

### Call Forward if No Answer

To forward calls to another phone if you do not answer:

1. Use the navigation arrows to highlight the **Call Features** icon, and press **OK**.
2. Use the navigation arrows to highlight **Call Forward**, and press **OK**.
3. Use the navigation arrows to highlight **No Answer**.
4. Use the left or right navigation arrow to toggle selection to **Enabled**.
5. Use the navigation arrow to move the cursor to the **Target** field.
6. Enter the number to which you would like to forward calls.
7. Use the navigation arrow to move the cursor to the **After Ring Time** field.
8. Select the desired ring time to wait before forwarding the call.
9. Press **Save** or **OK**.

## Use Do Not Disturb (DND)

When your phone is set to Do Not Disturb and your extension is assigned a Pro or Executive feature package, your phone will not ring and incoming calls will be rejected.

When your phone is set to Do Not Disturb, and your extension is assigned any other feature package besides Pro or Executive, your phone will not ring and incoming calls will be forwarded immediately to your voicemail.

### Enable DND

1. Use the navigation arrows to highlight the **Call Features** icon, and press **OK**.
2. Use the navigation arrows to highlight **Do Not Disturb**, and press **OK**.
3. With line for which you would like to activate **DND**, highlighted, press **OK**.
4. Use the left or right navigation arrow to toggle selection to **Enabled**.
5. Press **Save** or **OK**.NoteIf you are not receiving calls, check to make sure Do Not Disturb is not activated on your phone.

### Disable DND

1. Use the navigation arrows to highlight the **Call Features** icon, and press **OK**.
2. Use the navigation arrows to highlight **Do Not Disturb**, and press **OK**.
3. With line for which you would like to activate **DND**, highlighted, press **OK**.
4. Use the left or right navigation arrow to toggle selection to **Disabled**.
5. Press **Save** or **OK**.

## Call Park

Call Park allows you to place a call on hold so it can be retrieved from any other UCaaS phone in your building. Your System Administrator will need to enable Call Park prior to use.

### Park a Call

1. Press **TRAN** button.
2. Dial *98 and press **OK** or  or just wait for the call to complete.
3. You will hear a message telling you on which orbit the call is parked and prompting you to complete the transfer. Press **TRAN** button or **Transfer** soft key to complete.

### Pick Up a Parked Call

When you let a person know they have a parked call, you will need to tell them the orbit number on which the call is parked. To pick up a parked call:

1. Go to any UCaaS phone in the building and dial *99 followed by the orbit number.

##