---
title: "Yealink W73P DECT System (W73H Handset and W70B Base)"
slug: "yealink-w73p-dect-system-w73h-handset-and-w70b-base"
updated: 2024-09-05T16:17:02Z
published: 2024-09-05T16:17:02Z
canonical: "help.ena.com/yealink-w73p-dect-system-w73h-handset-and-w70b-base"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.ena.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Yealink W73P DECT System (W73H Handset and W70B Base)

[Download Quick Reference Guide](https://cdn.us.document360.io/ed04ecbf-0868-4e77-a11e-6df8b843143d/Images/Documentation/QRG-Yealink-W73P%20DECT%20System.pdf?sv=2026-02-06&spr=https&st=2026-10-31T04%3A17%3A31Z&se=2026-10-31T05%3A17%3A31Z&sr=c&sp=r&sig=8BWX5Oxgqu3I1ckh3J2ZISXTUiWOBm6R5%2F%2BKHfgn1nE%3D)

## Basic Features

### Buttons

![Yealink W60B layout_350x350](https://cdn.us.document360.io/ed04ecbf-0868-4e77-a11e-6df8b843143d/Images/Documentation/Yealink%20W73H%20with%20Buttons(1).png?sv=2026-02-06&spr=https&st=2026-10-31T04%3A17%3A31Z&se=2026-10-31T05%3A17%3A31Z&sr=c&sp=r&sig=8BWX5Oxgqu3I1ckh3J2ZISXTUiWOBm6R5%2F%2BKHfgn1nE%3D)

### Onscreen Menu

From Home, press the **OK** key to view the **Menu** and select your option using the navigation and soft keys.

![Yealink W60B menu](https://cdn.us.document360.io/ed04ecbf-0868-4e77-a11e-6df8b843143d/Images/Documentation/Yealink%20W73H%20Menu%20Grayscale.png?sv=2026-02-06&spr=https&st=2026-10-31T04%3A17%3A31Z&se=2026-10-31T05%3A17%3A31Z&sr=c&sp=r&sig=8BWX5Oxgqu3I1ckh3J2ZISXTUiWOBm6R5%2F%2BKHfgn1nE%3D)

## Turn Handset On/Off

### Turn Handset On

Press and hold the **Hang Up** key.

### Turn Handset Off

When the phone display is on the home screen (shows the time of day) press and hold the **Hang Up** key.

## Set Up and Check Voicemail

### Set Up Voicemail

The first time you access the Message Center, the system will walk you through voicemail setup.

1. Press
2. Use the arrow keys to highlight the line with your extension number.
3. Press **OK** or **Select**.
4. Follow the prompts.

### Check Voicemail

1. Press .
2. Use the arrow keys to highlight the line with your extension number.
3. Press **OK** or **Select**.
4. Follow the prompts.

### Check Voicemail from Another Service-Provided Phone

1. Press the **MESSAGE** button or **VMail** soft key on the phone you are using.
2. When you hear the voicemail greeting, press the star key (*).
3. Enter your full 10-digit number when prompted.NoteIf you have an extension-only number, your full 10-digit number will be a customer prefix followed by your extension. If you do not know your customer prefix, check with your System Administrator.
4. Follow the prompts.

### Check Voicemail Remotely

If you have a direct dial number:

1. Call your number.
2. When you hear your voicemail greeting, press the star key (*).
3. Follow the prompts.

If you have an extension-only number:

1. Dial 877-675-1152.
2. Enter your full 10-digit number.NoteIf you have an extension-only number, your full 10-digit number will be a customer prefix followed by your extension. If you do not know your customer prefix, check with your System Administrator.
3. Follow the prompts.

## Place Calls

Note

You do not have to dial a nine, zero, or any other prefix to make an outbound call.

You may dial any other UCaaS phone in your system using the phone’s 4 or 5-digit extension.

### Using the Handset

1. Using the dial pad, enter the number you are calling.
2. Press  or **OK**.

### Using the Speakerphone

1. Using the dial pad, enter the number you are calling.
2. Press .

## Answer Calls

### Using the Handset

When a call comes in, press , **Accept**, or **OK**.

### Using the Speakerphone

When a call comes in, press .

### Using Headphones

1. Plug headphones into the 3.5mm jack on the side of the handset.
2. When a call comes in, press **Accept**,  , or **OK**.

## Reject Calls

To reject an incoming call and send it to voicemail, press the **Hang Up** key.

## End Calls

To end a call, press the **Hang Up** key.

If you have multiple active calls, use the navigation arrows to highlight the call you wish to end and press the **Hang Up** key or **Options** then **End Active Call.**

## Redial

Press twice quickly when the phone is idle to place an outgoing call to the last number dialed.

Press when the phone is idle to view the outgoing calls list.

## Transfer Calls

### Blind Transfer

To transfer a call to a recipient without speaking to them first, use a Blind Transfer.

1. Press the **TRAN** button during an active call. The call will automatically be placed on hold.
2. Enter the recipient's number.
3. Press the **TRAN** button or **Transfer** soft key.

### Consultative Transfer

To speak with the recipient before transferring a call, use a Consultative Transfer.

1. While on an active call, press **New Call.** The caller is automatically placed on hold.
2. Dial the number of the transfer recipient and press .
3. Wait for the recipient to answer and announce the call.
4. Press the **Options** soft key.
5. Use the navigation arrows to highlight **Call Transfer** then **OK.**
6. Use the navigation arrows to select the held call.
7. Press the **TRAN** button or **Transfer** soft key.

#### Return to the Original Caller

If the transfer recipient isn't available to take the call, press the **End** **Call** soft key. Then, take the original call off hold by pressing the blinking line key or the **Resume** soft key.

#### Swap calls during consultative transfer

Once you connect with the transfer recipient during a consultative transfer, press **Swap** to return to the original caller. Press **Swap** again to return to the transfer recipient.

### Direct to Voicemail Transfer

Transfer a call directly to the voicemail of an extension within your organization.

#### Transferring to a 4-Digit Extension

1. Press the **TRAN** button during an active call. The call will automatically be placed on hold.
2. Dial *90 followed by the recipient's extension number.
3. Press the **TRAN** button or **Transfer** soft key.

#### Transferring to a 5-Digit or 6-Digit Extension

1. Press the **TRAN** button during an active call. The call is automatically placed on hold.
2. Enter * followed by the recipient's extension number.
3. Press the **TRAN** button or **Transfer** soft key.

### Cancel a Transfer

Press the **Back** or **End** soft key or the **Hang Up** key at any point before completing a transfer to return to the original call.

## Hold Calls

### Place a Caller on Hold

When you are on an active call:

1. Press **Options**.
2. Use the navigation arrows to highlight **Hold**.
3. Press **OK**.

### Resume a Held Call

1. Press **Resume**.

## Recent Calls List

### Access Recent Calls List

Press **History** from the main screen or from the Menu use the navigation arrows to highlight the **History** icon and press **OK**.

### Place Calls from Recent Calls List

1. Use the navigation arrows to highlight the **Call History** icon.
2. Press **OK**.
3. Use the navigation arrows to highlight the number you would like to call.
4. Press .

### Clear Missed Calls Alert

The Missed Calls alert clears when you access History. To review calls, press **History** from the main screen or use the navigation arrows to highlight the **History** icon and press **OK**.

## Make a Conference Call

### Conference in a Third-Party

When you are on an active call:

1. Press **Options**.
2. Use the navigation arrows to highlight **Conference**. This places the first call automatically on hold.
3. Press **OK**.
4. Enter the number of third party.
5. Press **Conf**.
6. When the third party answers, press **Conf** again.

### Join Current Calls Into a Conference Call

When you are on one active call and have another caller on hold, or you have two callers on hold:

1. Press **Options**.
2. Press **Conference.**

## Forward Calls from Phone

You can set up three types of call forwarding from your phone:

- Immediate call forward.
- Call forward if the phone is busy.
- Call forward if no answer.

### Immediate Call Forward

To set up immediate call forwarding for all calls:

1. Use the navigation arrows to highlight the **Call Features** icon, and press **OK**.
2. Use the navigation arrows to highlight **Call Forward**, and press **OK**.
3. Use the navigation arrows to highlight **Always**, and press **OK**.
4. Use the left or right navigation arrow to toggle the status to **On**.
5. Use the navigation arrow to move the cursor to the **Target** field.
6. Enter the number to which you would like to forward calls.
7. Press **Save** or **OK**.

### Call Forward if Busy

To forward calls to another phone if your line is busy:

1. Use the navigation arrows to highlight the **Call Features** icon, and press **OK**.
2. Use the navigation arrows to highlight **Call Forward**, and press **OK**.
3. Use the navigation arrows to highlight **Busy**, and press **OK**.
4. Use the left or right navigation arrow to toggle the status to **On**.
5. Use the navigation arrow to move the cursor to the **Target** field.
6. Enter the number to which you would like to forward calls.
7. Press **Save** or **OK**.

### Call Forward if No Answer

To forward calls to another phone if you do not answer:

1. Use the navigation arrows to highlight the **Call Features** icon, and press **OK**.
2. Use the navigation arrows to highlight **Call Forward**, and press **OK**.
3. Use the navigation arrows to highlight **No Answer**, and press **OK**.
4. Use the left or right navigation arrow to toggle the status to **On**.
5. Use the navigation arrow to move the cursor to the **Target** field.
6. Enter the number to which you would like to forward calls.
7. Use the navigation arrow to move the cursor to the **After Ring Time** field.
8. Select the desired ring time to wait before forwarding the call.
9. Press **Save** or **OK**.

## Do Not Disturb (DND)

When your phone is set to Do Not Disturb and your extension is assigned a Pro or Executive feature package, your phone will not ring and incoming calls will be rejected.

When your phone is set to Do Not Disturb, and your extension is assigned any other feature package besides Pro or Executive, your phone will not ring and incoming calls will be forwarded immediately to your voicemail.

### Enable DND

1. Open the **Menu.**
2. Use the navigation arrows to highlight the **Call Features** icon, and press **OK**.
3. Use the navigation arrows to highlight **Do Not Disturb**, and press **OK**.
4. Use the left or right navigation arrow to toggle status to **On**.
5. Press **Save** or **OK**.NoteIf you are not receiving calls, check if Do Not Disturb is enabled on your phone. You will see a red minus symbol on the home screen.

### Disable DND

1. Open the **Menu.**
2. Use the navigation arrows to highlight the **Call Features** icon, and press **OK**.
3. Use the navigation arrows to highlight **Do Not Disturb**, and press **OK**.
4. Use the left or right navigation arrow to toggle the status to **Off**.
5. Press **Save** or **OK**.

## Call Park

Call Park allows you to place a call on hold so it can be retrieved from any other UCaaS phone in your building. Your System Administrator will need to enable Call Park prior to use.

### Park a Call

1. While on an active call, press **New Call.** The caller is automatically placed on hold.
2. Dial *98 and press **OK** or  .
3. You will hear a message telling you on which orbit the call is parked and prompting you to complete the transfer.
4. Press the **TRAN** button.
5. Use the navigation arrows to highlight the call you wish to park, and press **Transfer** or the **TRAN** button.

### Pick Up a Parked Call

When you let a person know they have a parked call, you will need to tell them the orbit number on which the call is parked. To pick up a parked call:

1. Go to any service-provided phone in the building and dial *99 followed by the orbit number.

## Adjust Volume

### Adjust Call Volume

During an active call, press **+** or **-** to adjust the call volume.

### Adjust Ringer Volume

While the phone is idle or ringing, press **+** or **-** to adjust the ringer volume.

## Change Ring Tone

AlertChanges to ring tones made through your phone's menu will reset to the default each evening. If you wish to customize the ring tone, please contact your System Administrator.