Managed VPN (formerly ENA NetShield VPN)
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Managed VPN (formerly ENA NetShield VPN)

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Article summary

Utilizing industry-standard security appliance architecture, the managed firewall service leverages ENA by Zayo's national backbone to deliver a fully managed and highly available security service. 

Connecting to your network by VPN

Prior to activating your managed VPN, your Project Manager will provide you or your technology contact with the following:

  • IP address for your VPN connection.
  • Group name.
  • Shared Secret/Pre-shared key.

Setting Up Your VPN Connection for Windows PCs

  1. Download the most current version of Fortinet VPN Client for Windows.
  2. Right Click and Run as Administrator.

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  3. Check Yes, I have read and accepted the license agreement.
  4. Click Next.

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  5. Click Install.

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  6. Click Finish to complete the installation.
  7. After the installation completes, launch the FortiClient VPN.
  8. Click the checkbox and I accept to move to the configuration.

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  9. Click Configure VPN to continue.

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  10. Select SSL-VPN.
  11. Name the connection and enter an optional description.
  12. Under Remote Gateway, enter your VPN’s URL.

  13. To save time, we suggest selecting Save login.
  14. Enter the username in the Username field.
  15. Click Save.
  16. To start the VPN, enter the user’s Password and click Connect.

Connecting on a machine running Mac OS 10.6 or later

Setting Up Your VPN Connection

  1. Open System Preferences in the Apple menu.001_VPN_Mac_OS_set_up_open_preferences
  2. Open Network.002_VPN_Mac_OS_set_up_select_network
  3. Click .003_VPN_Mac_OS_set_up_click_plus_sign
  4. Select VPN from the Interface drop down menu.
  5. Select Cisco IPSec from the VPN Type drop down menu.
  6. Type in the Service Name of your choice.004_005_006_VPN_Mac_OS_set_up_interface_VPN_type_service_name
  7. Enter the Server Address.
  8. Enter your network Account Name.
  9. Enter your network Password.007_008_009_VPN_Mac_OS_set_up_server_address_account_name_password
  10. Click Authentication Settings.010_VPN_Mac_OS_set_up_click_authentication_settings
  11. Enter the Shared Secret.
  12. Enter the Group Name.
  13. Click OK.011_012_013_VPN_Mac_OS_set_up_enter_shared_secret_group_name_click_ok

Starting a VPN Session

  1. Open System Preferences in the Apple menu.001_VPN_Mac_OS_set_up_open_preferences1
  2. Open Network.002_VPN_Mac_OS_set_up_select_network1
  3. Highlight the VPN network and click Connect.003_VPN_Mac_OS_start_session_click_connect
  4. Enter your network Account Name and Password.
  5. Click OK.004_005_VPN_Mac_OS_start_session_enter_username_and_password_click_OK
  6. If the connection was successful, status will show as Connected.006_VPN_Mac_OS_start_session_status_connected

Changing your password will log you out immediately. Use the new password to log back in.
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