ENA SmartVoice Training

Register for Interactive, Live Training

Current ENA SmartVoice customer? Join our interactive training events to ensure your success with ENA SmartVoice. We will cover the information as well as answer your specific questions.

Note: If no participants are registered as of noon (Central Time) the business day prior to a session, it is removed from the calendar.


ENA SmartVoice Quick Start: Yealink and Polycom

Just want to make calls, answer calls, and check voicemail? An ENA SmartVoice expert will take you through a 30-minute quick start tour and cover the basics to get you up and running. 30 minutes.

Specific topics include:

  • Using buttons and soft keys on your phone
  • Setting up and checking voicemail
  • Making calls
  • Answering calls
  • Accessing and using call lists
  • Transferring calls

ENA SmartVoice Power User: Polycom

Handle a high call volume? Need to transfer and park calls? Want to program the unused keys on your phones to streamline your work load? Join us for this comprehensive deep dive into how to use your ENA SmartVoice Polycom phone to its full potential. 90 minutes.

Specific topics include:

  • Using buttons and soft keys on your phone
  • Setting up and checking voicemail
  • Making calls
  • Answering calls
  • Accessing and using call lists
  • Transferring calls
  • Making zone and building pages
  • Logging into user portal
  • Checking and managing voicemail from user portal
  • Adjusting how long phone rings before it goes to voicemail
  • Configuring available phone and sidecar keys

Handle a high call volume? Need to transfer and park calls? Want to program the unused keys on your phones to streamline your work load? Join us for this comprehensive deep dive into how to use your ENA SmartVoice Yealink phone to its full potential. 90 minutes.

Specific topics include:

  • Using buttons and soft keys on your phone
  • Setting up and checking voicemail
  • Making calls
  • Answering calls
  • Accessing and using call lists
  • Transferring calls
  • Making zone and building pages
  • Logging into user portal
  • Checking and managing voicemail from user portal
  • Adjusting how long phone rings before it goes to voicemail
  • Configuring available phone and sidecar keys

Schedule a custom ENA SmartVoice training

Are you an existing customer who would like to schedule a custom training session? Send us an email. We will get you on the calendar!