ENA SmartVoice Training
Register for Interactive, Live Training
Current ENA SmartVoice customer? Join our interactive training events to ensure your success with ENA SmartVoice. We will cover the information as well as answer your specific questions. You may also view a recording of a previous webinar.
Using Your Phone with ENA SmartVoice
Join us for this deep dive into how to use the features and functions of your phone with ENA SmartVoice. 60 minutes.
Specific topics include:
- Using buttons and soft keys on your phone
- Setting up and checking voicemail
- Making calls
- Answering calls
- Accessing and using call lists
- Transferring calls
Not able to join a live webinar? Click your phone model below to view recorded trainings.
Using Your Phone and User Portal with ENA SmartVoice
Want to go beyond using your phone? In this 90-minute session, we will walk through how to use your phone as well as how to log into your ENA SmartVoice user portal to configure available phone keys, check your voicemail online, adjust how long your phone rings before it goes to voicemail, etc.
Phone topics include:
- Using buttons and soft keys on your phone
- Setting up and checking voicemail
- Making calls
- Answering calls
- Accessing and using call lists
- Transferring calls
User portal topics include:
- Logging in
- Configuring available phone and sidecar keys
- Managing call forwarding from User Portal
- Checking and managing voicemail from User Portal
- Adjusting Message Settings, including forwarding voicmails to emails and adjusting how long phone rings before it goes to voicemail
ENA SmartUC Mobile Only
In this 30-minute session, we will walk through downloading, logging into, and using ENA SmartUC Mobile.
ENA SmartUC Desktop Only
Note: ENA SmartUC Desktop is included in Enhanced and Executive Feature packages.
In this 30-minute session, we will walk through downloading, logging into, and using ENA SmartUC Desktop.
ENA SmartUC Desktop and Mobile Combined
Note: ENA SmartUC Desktop is included in Enhanced and Executive Feature packages.
In this 60-minute session, we will walk through downloading, logging into, and using ENA SmartUC Mobile and ENA SmartUC Desktop.
Schedule a custom ENA SmartVoice training
Are you an existing customer who would like to schedule a custom training session? Send us an email. We will get you on the calendar!